Organizations striving to improve their capabilities and build up their commitment to excellence will get the right support from Optimize. Our capacity development support helps organizations address their main challenges; achieve business results, improve internal processes and increase individual performance.

Performance Management
The main challenge for organizations is to realize their missions, achieve organizational results and meet the expectations of their clients. We help organizations formulate their strategic directions and develop guiding approaches that better respond to market and beneficiary needs. Institutionalizing performance management practices within organizations is implemented utilizing the EFQM – RADAR logic tool, which is an internationally recognized tool for both organizational performance review and business and work planning. Application of RADAR is helpful for all types of organizations regardless of their size, business and maturity level.

Process Improvement
Improving how things are performed has a direct impact on customer satisfaction and consequently on business results. Our experts have proven track record of implementing process improvement projects based on the ISO9001 standard in both private and third sector organizations. 

Talent Management
People are at the heart of all what we do. We believe that success of organizations depends heavily on their ability to attract, develop and retain good talents. We help organizations improve recruitment practices, streamline potential identification and establish career management processes.